Shipping policy
Shipping in Spain and Portugal
Peninsular and Balearic Shipments: In TentapadelPoint.com, orders are sent by NaCex with a delivery of 24-48 working hours in the Peninsula, Balearics and Portugal.
Shipping cost:
- If the purchase amount is less than 29 €, the cost is 4,90 €.
- If the amount exceeds 29 €, shipping is FREE.
When will you receive your purchase?
The delivery time depends on day and time in which the order is made:
Orders made from Monday to Thursday before 4:00 p.m. HE
will deliver the next day in Peninsular Spain and Portugal.
Orders made from Thursday at 4:01 p.m. until Friday at 4:00 p.m. (Spain): Delivery will be the Monday.
Orders made on Friday at 4:01 p.m. until Monday at 4:00 p.m. (Spain): The Tuesday.
Important:
Saturdays and Sundays there is no way or distribution of orders.
Take into account time differences according to the country of destination to calculate the days of preparation and sending your order.
Thanks for your understanding!
Shipping to the Balearic Islands
Delivery in the Balearic Islands:
Shipping Balearic Islands It is done by sea and has the following deadlines and costs:
Shipping Balearic Islands It is done by sea and has the following deadlines and costs:
Delivery term: In Palma de Mallorca, 48-72 working hours.
In the rest of the islands, from 72 working hours.
In the rest of the islands, from 72 working hours.
Shipping cost:4,90 € for minor purchases of 29 €.
Free shipping for purchases superior to 29 €.
Shipping to the Canary Islands, Ceuta and Melilla
Canary Islands: Orders to Canary Islands They are carried out through
Insular path And they have a cost of 19,95 €, with IGIC and import costs included. It is not necessary to do any management, since we take care of everything.
Delivery term:
Orders are sent from our warehouse Monday, with delivery between the Monday and Wednesday of the following week (7-10 days from departure).
Orders are sent from our warehouse Monday, with delivery between the Monday and Wednesday of the following week (7-10 days from departure).
Follow-up:
When the order arrives at the Barcelona facilities, Insular path will send a Email with the tracking link Number To follow the shipment.
IMPORTANT NOTE:
Unsferrembolso is not allowed In shipments to the Canary Islands.
Ceuta and Melilla:
Orders a Ceuta and Melilla They are done through Certified mail With the following details:
Shipping cost:8,95 € For minor orders from 69,90 €.
Free shipping for purchases superior to 69,90 €.
Delivery term:Between 4 and 6 working days, always requiring the DNI of the client.
Unsferrembolso is not allowed In these shipments.
Important:
You cannot perform returns Once the order has been sent through Mail. If the return majority is requested, the client must cover return expenses.
You cannot perform returns Once the order has been sent through Mail. If the return majority is requested, the client must cover return expenses.
Collected in warehouse
If you prefer to collect your order in our La Nucía warehouse (Alicante), you can do it from Monday to Friday, from 10:00 a.m. to 4:00 p.m..
Shipping to the European Union
For shipments within the European Union:
Shipping cost: 10 €
Free shipping for orders superior to 49 €.
Delivery term: 2-3 working days.
International shipments outside the European Union
Orders outside the European Union They are managed through UPS and DHL
Express:
Shipping cost: 29 €
Delivery term: 2-5 working days, depending on the country of destination and the times in customs.
CONTACT
For any additional consultation, do not hesitate to Contact us to the 622 12 90 90 or send us a e-mail to contact@racacketstore.com
Thanks for trusting Racketstore.com!
