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Privacy Policy

Privacy Policy RacketStore.com

 

Adaptation to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD) that comes into force in Spain on May 25, 2018.

 

Access to "GDPR" tools

 

The purpose of this privacy policy is to inform you, the user of this page, details about how we, RacketStore.com, we collect, store and use the personal information of our visitors. It should be noted that your privacy is very important to us and all our actions will be governed in accordance with the good practices of the law in force. We invite you to know these terms before you provide your personal data there.

Minors

 

  • This online store is intended only for adults and we do not recommend its use to minors.
  • In the case of minors, the consent of parents or guardians is required for the processing of their personal data.
  • Under no circumstances will data relating to the economic situation or privacy of other family members be collected from minors without their consent.
  • If you are under thirteen years of age and have accessed this website without notifying your parents or guardians, you should not register as a user or provide any type of personal information.

 

Some principles you should know

 

In RacketStore.com Respect and protection of users' personal data is a priority. As a user you should know that your rights are guaranteed on our website.

  • We never request personal information unless it is truly necessary to provide you with the services you require.
  • We never share our users' personal information with anyone, except to comply with the law or if we have your express authorization through acceptance of these terms and conditions.
  • We never use your personal data for a purpose other than that expressed in this privacy policy.

 

This Privacy Policy may vary depending on legislative or self-regulation requirements, so we advise you as a user to visit it periodically. It will be applicable if users decide to fill out any of their contact forms where personal data is collected.

 

Legal regulations to which our website applies

 

RacketStore.com has adapted this website to the demands of:

  • Organic Law 15/1999, of December 13, on Protection of Personal Data.
  • Royal Decree 1720/2007, of December 21, known as the Regulations for the development of the LOPD.
  • Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR).
  • Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE).

 

Responsible for the processing of your personal data

 

Identity of the person responsible: PADELPOINT EUROPE S.L.
Trade name: RacketStore.com
Telephone: +34 622 12 90 90
Tax Address: Avda. Villajoyosa, 67, Polígono Industrial LA ALBERCA, 03530 La Nucía (Alicante), Spain.
CIF: B42660332
Commercial-Warehouse Management: Partida Muixara S/N, 03530 La Nucía (Alicante), Spain.
Email: info@racketstore.com
Activity: Online sales company of padel products and sports accessories.

How have we obtained your data?

 

The personal data we process in RacketStore.com come from:

 

  • Contact forms.
  • Sales form.
  • Subscription forms.
  • Account registration for orders.
  • Online chat from the web.
  • Merchandise return form.
  • Comments and opinions made.

 

What are your rights when you provide us with your data?

 

Anyone has the right to:

  • Request access to personal data relating to the interested party.
  • Request its rectification or deletion.
  • Request the limitation of your treatment.
  • Oppose treatment.
  • Request data portability.

To exercise your rights, you can send an email to info@racketstore.com.

 

For what purpose do we process your personal data?

 

In RacketStore.com We use the information provided by users for the following purposes:

  • Manage contact, sales and subscription forms.
  • Send newsletters, promotions and special offers.
  • Manage product comments and opinions.

 

Navigation data

 

When browsing RacketStore.com, non-identifiable data, such as IP addresses and browsing habits, may be collected to improve the user experience.

Data secrecy and security

 

RacketStore.com undertakes to protect your data through technical and organizational measures to prevent unauthorized access.

Changes to the privacy policy

 

We reserve the right to modify this policy to adapt it to legislative changes or improvements to our service. Changes will be notified in a timely manner.

 

Commercial emails

 

RacketStore.com will not send unsolicited commercial emails. Commercial communications will only be sent if the user explicitly authorizes it.

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